Has anyone here ever flown in an airplane? Were you ever expeditious? Well I want to tell you just to the highest layer south-west Airlines. The other week I interviewed a twee lady named Emily Patrice, who is a last agent with Martin?s live Company. I asked her some questions on southwesterly Airlines. The conversation went on roughly souwest?s mission statement. They talk nigh their set in the association?s statement. ?The accusation of Southwest Airlines is consignment to the highest quality of customer service delivered with a mother wit of warmth, friendliness, soul pride, and the company?s spirit.? I think this a very strong statement don?t you moderate? This Mission describes the company?s workforce, and how their customers ar very important. When public lecture with Ms. Emily Patrice, the travel agent, I asked about the bringing up the company offered, when hiring their employees. I mind this was interesting, that the employees brace their fostering from Career tuition Services and the realistic University at Southwest Airlines? University for the People. This is a prepare for the employees that offer leaders classes, software training, career workshops, and some electives that are available to any of the employees. I researched on the web about the Leadership training; it states that it is also something that ?The University delivers to all leadership at bottom the organization.? (www.clomedia.
com) Just in the last year, more than 10,000 participants attended training from the University for People. I asked about if people worry about locomo te because of 9/11. I also asked about how ! it affected the employees & adenosine monophosphate; the customers. Honestly it has not really bothered them as much. As a theme of fact it was a positive brainpower for them. Instead of pitiful about layoffs and the financial side of the business, Southwest has been creating an organization concentrate on on the employees and the... If you want to get a full essay, frame it on our website: OrderCustomPaper.com
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